1. Shipping Policy

Order Processing

Orders placed with ZXYLAR Limited are processed within 1-2 business days from the time of purchase. Processing times may be longer during peak sales periods, holidays, or unforeseen circumstances. Once processed, you will receive a confirmation email with tracking details.

Delivery Methods and Times

We offer the following shipping options:

• Standard Shipping: Delivery within 3-7 business days for most domestic locations.
• Express Shipping: Delivery within 1-3 business days for expedited orders.

Delivery times may vary based on the destination, weather conditions, and courier availability. International orders typically take 7-21 business days, depending on the destination and customs clearance times.

Shipping Costs

Shipping charges are calculated based on the destination, weight, and size of the order. The shipping cost will be displayed at checkout.

Customs and Duties

For international orders, customs duties and taxes may apply depending on the destination country. These charges are the responsibility of the customer and are not included in the purchase price.

Lost or Damaged Shipments

If your package is lost or arrives damaged, please contact us at support@zxylar.com within 7 days of the expected delivery date. Include your order number and photographs of any damage (if applicable).

Shipping Insurance

For high-value items, we recommend opting for shipping insurance. ZXYLAR Limited is not responsible for loss or damage during transit unless insurance is purchased.